System Status
Update - We regret to inform you YGG (POL) withdrawals and deposits are temporarily unavailable. We apologize for the inconvenience caused.

YGG withdrawals on other networks are fully functional, we suggest using other blockchain networks for your YGG transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 19, 2024 - 14:19 GMT+08:00
Update - We are continuing to investigate this issue.
Sep 17, 2024 - 21:44 GMT+08:00
Investigating - We regret to inform you that YGG (RON) withdrawals, and YGG (POL) withdrawals and deposits are temporarily unavailable. We apologize for the inconvenience caused.

YGG withdrawals on other networks are fully functional, we suggest using other blockchain networks for your YGG transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 14, 2024 - 10:35 GMT+08:00
Investigating - We regret to inform you that HRT/PHP spot trading and conversions are both temporarily unavailable due to an intermittent issue.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 15, 2024 - 09:45 GMT+08:00

About This Site

Welcome to the Coins.ph status page. Here, you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing any issues with Coins.ph, please don't hesitate to get in touch with us through the Coins Support Form: https://support.coins.ph/hc/en-us/requests/new

Coins.ph Mobile App Operational
Coins.ph Website Operational
Coins.ph Customer Hotline Operational
API ? Operational
SMS Notifications Operational
Globe/TM Operational
Smart / TNT / Sun Cellular Operational
SMS OTP Operational
Crypto Price Alert Operational
Push Notification Operational
Crypto Price Chart Operational
Quick Buy/Sell (Conversions) Degraded Performance
Spot Exchange Degraded Performance
P2P Transfers Operational
Bitcoin Network Transfers Operational
Deposits Operational
Withdrawals Operational
Ethereum Network Transfers (ERC-20) Operational
Deposits Operational
Withdrawals Operational
Ripple Network Transfers (XRP) Operational
Deposits Operational
Withdrawals Operational
Tron Network Transfers (TRC-20) Operational
Deposits Operational
Withdrawals Operational
Solana Network Transfers Operational
Deposits Operational
Withdrawals Operational
BNB Smart Chain Network Transfers (BEP-20) Operational
Deposits Operational
Withdrawals Operational
Polygon Network Transfers Partial Outage
Deposits Partial Outage
Withdrawals Partial Outage
Arbitrum One Network Transfers Operational
Deposits Operational
Withdrawals Operational
Ronin Network Transfers Operational
Deposits Operational
Withdrawals Operational
Bitcoin Cash Network Transfers Operational
Deposits Operational
Withdrawals Operational
Litecoin Network Transfers Operational
Deposits Operational
Withdrawals Operational
Base Network Transfers Operational
Deposits Operational
Withdrawals Operational
TON Network Transfers Operational
Deposits Operational
Withdrawals Operational
Lightning Network Transfers Operational
Deposits Operational
Withdrawals Operational
BTCRUNES Network Transfers Operational
Deposits Operational
Withdrawals Operational
Dogecoin Network Transfers Operational
Deposits Operational
Withdrawals Operational
XDC Network Transfers Operational
Deposits Operational
Withdrawals Operational
Ordinals Network Transfers (BRC-20) Operational
Deposits Operational
Withdrawals Operational
Coreum Network Transfers Operational
Deposits Operational
Withdrawals Operational
Stellar Network Transfers (XLM) Operational
Deposits Operational
Withdrawals Operational
Klaytn Network Transfers Operational
Deposits Operational
Withdrawals Operational
PlatON Network Transfers (LAT) Operational
Deposits Operational
Withdrawals Operational
Sui Network Transfers Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Operational
Payment Gateway Operational
Cash In Under Maintenance
90 days ago
100.0 % uptime
Today
InstaPay Cash In Operational
PESONet Cash In Under Maintenance
Cebuana Lhuillier Cash In via DragonPay Operational
M Lhuillier Cash In via DragonPay Operational
90 days ago
100.0 % uptime
Today
Palawan Express Cash In via DragonPay Operational
Cash Out Operational
90 days ago
100.0 % uptime
Today
InstaPay Cash Out Operational
PESONet Cash Out Operational
Cebuana Lhuillier Cash Out via DragonPay Operational
90 days ago
100.0 % uptime
Today
M Lhuillier Cash Out via DragonPay Operational
90 days ago
100.0 % uptime
Today
BDO via InstaPay Operational
BPI via InstaPay Operational
GCash via InstaPay Operational
Union Bank of the Philippines via Instapay Operational
CIMB Bank Philippines Operational
Sterling Bank of Asia Operational
China Banking Corporation Operational
China Bank Savings, Inc. Operational
Land Bank of The Philippines Operational
PRODUCERS BANK Operational
Isla Bank Operational
EAST WEST BANKING CORPORATION Operational
EAST WEST RURAL BANK Operational
Robinsons Bank Operational
Asia United Bank Operational
Metrobank via Instapay Operational
RCBC Operational
Philippine National Bank Operational
Security Bank via InstaPay Operational
China Bank Savings Operational
Philippine Savings Bank via InstaPay Operational
BPI Direct BanKo Operational
Maya Philippines via InstaPay Operational
Palawan Express Cash Out via DragonPay Operational
Buy Load Operational
Bills Payment Operational
90 days ago
100.0 % uptime
Today
China Bank Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 20, 2024

No incidents reported today.

Sep 19, 2024
Resolved - This incident has been resolved.
Sep 19, 10:39 GMT+08:00
Investigating - We regret to inform you that BTC Lightning Network withdrawals and deposits are temporarily unavailable. We apologize for the inconvenience caused.

BTC Lightning Network withdrawals and deposits on Coins.ph are undergoing maintenance however, our other networks are fully functional. We suggest using other blockchain networks for your crypto transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 19, 08:00 GMT+08:00
Sep 18, 2024
Completed - The scheduled maintenance has been completed.
Sep 18, 02:12 GMT+08:00
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 18, 02:04 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 01:08 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 18, 01:07 GMT+08:00
Completed - We will be undergoing scheduled maintenance during this time.
Sep 18, 01:22 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 01:12 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 18, 01:11 GMT+08:00
Sep 17, 2024
Resolved - This incident has been resolved.
Sep 17, 20:02 GMT+08:00
Investigating - We regret to inform you that YGG (ETH) withdrawals are temporarily unavailable. We apologize for the inconvenience caused.

YGG withdrawals on other networks are fully functional, we suggest using other blockchain networks for your YGG transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 14, 20:43 GMT+08:00
Resolved - This incident has been resolved.
Sep 17, 09:50 GMT+08:00
Update - POL network deposits and conversions have been enabled (except for POL transactions via the Polygon network) following the recent token migration.
Sep 11, 15:30 GMT+08:00
Investigating - Coins deposits and withdrawals via the MATIC Network have been suspended to support the Polygon ($MATIC) token swap and rebranding to Polygon ($POL).

Rest assured that we will provide updates regarding the migration as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 2, 00:00 GMT+08:00
Completed - The scheduled maintenance has been completed.
Sep 17, 02:22 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 02:05 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 17, 02:04 GMT+08:00
Sep 16, 2024
Completed - The scheduled maintenance has been completed.
Sep 16, 19:25 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 18:54 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 16, 18:53 GMT+08:00
Sep 15, 2024
Resolved - This incident has been resolved.
Sep 15, 16:22 GMT+08:00
Investigating - We regret to inform you that USDT (TON) withdrawals are temporarily unavailable. We apologize for the inconvenience caused.

USDT withdrawals on other networks are fully functional, we suggest using other blockchain networks for your USDT transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 14, 11:21 GMT+08:00
Sep 14, 2024
Resolved - This incident has been resolved.
Sep 14, 18:50 GMT+08:00
Update - We are continuing to work on a fix for this issue.
Sep 14, 12:09 GMT+08:00
Update - We are continuing to work on a fix for this issue.
Sep 14, 12:07 GMT+08:00
Identified - We regret to inform you that ARBITRUM Network deposits are temporarily unavailable. We apologize for the inconvenience caused.

ARBITRUM deposits on Coins.ph are undergoing maintenance. However, our other networks are fully functional. We suggest using other blockchain networks for your crypto transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 14, 12:06 GMT+08:00
Sep 13, 2024
Resolved - This incident has been resolved.
Sep 13, 17:18 GMT+08:00
Investigating - We are currently investigating this issue.
Sep 13, 09:48 GMT+08:00
Resolved - This incident has been resolved.
Sep 13, 16:34 GMT+08:00
Investigating - We regret to inform you that ARBITRUM Network deposits and withdrawals are temporarily unavailable. We apologize for the inconvenience caused.

ARBITRUM deposits and withdrawals on Coins.ph are undergoing maintenance. However, our other networks are fully functional. We suggest using other blockchain networks for your crypto transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 13, 14:13 GMT+08:00
Sep 12, 2024
Resolved - This incident has been resolved.
Sep 12, 22:36 GMT+08:00
Update - We are continuing to investigate this issue.
Sep 12, 14:49 GMT+08:00
Investigating - We are currently investigating this issue.
Sep 12, 14:49 GMT+08:00
Resolved - This incident has been resolved.
Sep 12, 22:36 GMT+08:00
Update - We are continuing to investigate this issue.
Sep 12, 19:04 GMT+08:00
Update - We are continuing to investigate this issue.
Sep 12, 19:03 GMT+08:00
Update - We are continuing to investigate this issue.
Sep 12, 14:50 GMT+08:00
Investigating - We are currently investigating this issue.
Sep 12, 14:48 GMT+08:00
Sep 11, 2024
Resolved - This incident has been resolved.
Sep 11, 14:08 GMT+08:00
Investigating - We regret to inform you that USDT (TON) withdrawals are temporarily unavailable. We apologize for the inconvenience caused.

USDT withdrawals on other networks are fully functional, we suggest using other blockchain networks for your USDT transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 10, 21:39 GMT+08:00
Sep 10, 2024
Resolved - This incident has been resolved.
Sep 10, 17:06 GMT+08:00
Investigating - We regret to inform you that Base network withdrawals and deposits are temporarily unavailable. We apologize for the inconvenience caused.

Base network withdrawals and deposits on Coins.ph are undergoing maintenance however, our other networks are fully functional. We suggest using other blockchain networks for your crypto transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 10, 09:00 GMT+08:00
Resolved - This incident has been resolved.
Sep 10, 10:00 GMT+08:00
Investigating - We regret to inform you that HRT/PHP spot trading and conversions are both temporarily unavailable due to an intermittent issue.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 9, 15:20 GMT+08:00
Sep 9, 2024
Resolved - This incident has been resolved.
Sep 9, 23:27 GMT+08:00
Investigating - We regret to inform you that USDT (TON) network withdrawals are temporarily unavailable. We apologize for the inconvenience caused.

USDT withdrawals on other networks are fully functional, we suggest using other blockchain networks for your USDT transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 9, 20:35 GMT+08:00
Resolved - This incident has been resolved.
Sep 9, 09:59 GMT+08:00
Investigating - We regret to inform you that SUI deposits and withdrawals are temporarily unavailable. We apologize for the inconvenience caused.

SUI deposits and withdrawals on Coins.ph are undergoing maintenance. However, our other networks are fully functional. We suggest using other blockchain networks for your crypto transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Sep 6, 10:51 GMT+08:00
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Completed - The scheduled maintenance has been completed.
Sep 6, 04:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 23:30 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 4, 17:55 GMT+08:00