System Status
Investigating - We are currently investigating this issue.
Mar 15, 2024 - 20:49 GMT+08:00
Investigating - We are currently investigating this issue.
Feb 06, 2024 - 09:28 GMT+08:00

About This Site

Welcome to the Coins.ph status page. Here, you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing any issues with Coins.ph, please don't hesitate to get in touch with us through the Coins Support Form: https://support.coins.ph/hc/en-us/requests/new

Coins.ph Mobile App Operational
Coins.ph Website Operational
Coins.ph Customer Hotline Operational
API ? Operational
SMS Notifications Operational
Globe/TM Operational
Smart / TNT / Sun Cellular Operational
SMS OTP Operational
Crypto Price Alert Operational
Push Notification Operational
Crypto Price Chart Operational
Quick Buy/Sell (Conversions) Operational
Spot Exchange Operational
P2P Transfers Operational
Bitcoin Network Transfers Operational
Deposits Operational
Withdrawals Operational
Ethereum Network Transfers (ERC-20) Operational
Deposits Operational
Withdrawals Operational
Ripple Network Transfers (XRP) Operational
Deposits Operational
Withdrawals Operational
Tron Network Transfers (TRC-20) Operational
Deposits Operational
Withdrawals Operational
Solana Network Transfers Degraded Performance
Deposits Operational
Withdrawals Degraded Performance
BNB Smart Chain Network Transfers (BEP-20) Operational
Deposits Operational
Withdrawals Operational
Polygon Network Transfers Operational
Deposits Operational
Withdrawals Operational
Arbitrum One Network Transfers Operational
Deposits Operational
Withdrawals Operational
Ronin Network Transfers Operational
Deposits Operational
Withdrawals Operational
Bitcoin Cash Network Transfers Operational
Deposits Operational
Withdrawals Operational
Litecoin Network Transfers Operational
Deposits Operational
Withdrawals Operational
Payment Gateway Operational
Payment Gateway Operational
Cash In Operational
90 days ago
100.0 % uptime
Today
InstaPay Cash In Operational
PESONet Cash In Operational
Cebuana Lhuillier Cash In via DragonPay Operational
M Lhuillier Cash In via DragonPay Operational
90 days ago
100.0 % uptime
Today
Palawan Express Cash In via DragonPay Operational
Cash Out Operational
90 days ago
100.0 % uptime
Today
InstaPay Cash Out Operational
PESONet Cash Out Operational
Cebuana Lhuillier Cash Out via DragonPay Operational
90 days ago
100.0 % uptime
Today
M Lhuillier Cash Out via DragonPay Operational
90 days ago
100.0 % uptime
Today
BDO via InstaPay Operational
BPI via InstaPay Operational
GCash via InstaPay Operational
Union Bank of the Philippines via Instapay Operational
CIMB Bank Philippines Operational
Sterling Bank of Asia Operational
China Banking Corporation Operational
China Bank Savings, Inc. Operational
Land Bank of The Philippines Operational
PRODUCERS BANK Operational
Isla Bank Operational
EAST WEST BANKING CORPORATION Operational
EAST WEST RURAL BANK Operational
Robinsons Bank Operational
Asia United Bank Operational
Metrobank via Instapay Operational
RCBC Operational
Philippine National Bank Operational
Security Bank via InstaPay Operational
China Bank Savings Operational
Philippine Savings Bank via InstaPay Operational
BPI Direct BanKo Operational
Buy Load Operational
Bills Payment Operational
90 days ago
100.0 % uptime
Today
China Bank Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CIMB via IPY Mar 19, 2024 23:00 - Mar 20, 2024 01:00 GMT+08:00
We will be undergoing scheduled maintenance during this time.
Posted on Mar 19, 2024 - 17:55 GMT+08:00
CIMB System Maintenance Mar 20, 2024 00:00-01:00 GMT+08:00
We will be undergoing scheduled maintenance during this time.
Posted on Mar 03, 2024 - 12:08 GMT+08:00
GCash System Maintenance Mar 20, 2024 00:00-02:00 GMT+08:00
We will be undergoing scheduled maintenance during this time.
Posted on Mar 01, 2024 - 17:39 GMT+08:00
Security via IPY Mar 24, 2024 00:00-02:00 GMT+08:00
We will be undergoing scheduled maintenance during this time.
Posted on Mar 18, 2024 - 18:56 GMT+08:00
Eastwest via IPY Mar 24, 2024 01:00-05:00 GMT+08:00
We will be undergoing scheduled maintenance during this time.
Posted on Mar 19, 2024 - 17:56 GMT+08:00
CIMB System Maintenance Mar 27, 2024 00:00-01:00 GMT+08:00
We will be undergoing scheduled maintenance during this time.
Posted on Mar 03, 2024 - 12:09 GMT+08:00
Past Incidents
Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 02:45 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 00:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 17, 14:41 GMT+08:00
Mar 18, 2024

No incidents reported.

Mar 17, 2024
Resolved - This incident has been resolved.
Mar 17, 14:00 GMT+08:00
Investigating - We regret to inform you that Arbitrum One network withdrawals are temporarily unavailable. We apologize for the inconvenience caused.

Arbitrum withdrawals on Coins.ph are undergoing maintenance however, our other networks are fully functional. We suggest using other blockchain networks for your crypto transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Mar 17, 13:20 GMT+08:00
Mar 16, 2024

No incidents reported.

Mar 15, 2024
Resolved - This incident has been resolved.
Mar 15, 18:45 GMT+08:00
Investigating - We regret to inform you that Arbitrum One network deposits and withdrawals are temporarily unavailable. We apologize for the inconvenience caused.

Arbitrum One deposits and withdrawals on Coins.ph is undergoing maintenance however, our other networks are fully functional. We suggest using other blockchain networks for your crypto transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Mar 15, 09:00 GMT+08:00
Mar 14, 2024

No incidents reported.

Mar 13, 2024
Completed - The scheduled maintenance has been completed.
Mar 13, 02:30 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 00:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 12, 10:35 GMT+08:00
Completed - The scheduled maintenance has been completed.
Mar 13, 01:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 00:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 3, 12:08 GMT+08:00
Completed - The scheduled maintenance has been completed.
Mar 13, 00:01 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 23:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 12, 13:30 GMT+08:00
Mar 12, 2024
Completed - The scheduled maintenance has been completed.
Mar 12, 17:55 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 17:06 GMT+08:00
Scheduled - Coins has temporarily suspended deposits and withdrawals via the Ethereum (ETH) network to support the ETH network upgrade and hard fork. This is expected to be completed by 6:00 PM. You may use other networks for deposit and withdrawal transactions during this time.
Mar 12, 17:05 GMT+08:00
Resolved - This incident has been resolved.
Mar 12, 17:01 GMT+08:00
Update - Polygon/MATIC deposits have been reenabled, but withdrawals are still disabled. Please continue to use other supported networks for your withdrawals in the meantime.
Mar 8, 22:30 GMT+08:00
Investigating - We regret to inform you that Polygon/MATIC network deposits and withdrawals are temporarily unavailable. We apologize for the inconvenience caused.

Polygon/MATIC deposits and withdrawals on Coins.ph is undergoing maintenance however, our other networks are fully functional. We suggest using other blockchain networks for your crypto transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Mar 8, 16:10 GMT+08:00
Mar 11, 2024

No incidents reported.

Mar 10, 2024
Completed - The scheduled maintenance has been completed.
Mar 10, 04:30 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 00:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 6, 18:48 GMT+08:00
Mar 9, 2024
Completed - The scheduled maintenance has been completed.
Mar 9, 04:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:01 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 4, 18:54 GMT+08:00
Completed - The scheduled maintenance has been completed.
Mar 9, 02:01 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 23:59 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 6, 18:46 GMT+08:00
Completed - The scheduled maintenance has been completed.
Mar 9, 02:01 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:01 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 6, 18:52 GMT+08:00
Completed - The scheduled maintenance has been completed.
Mar 9, 02:01 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 6, 18:45 GMT+08:00
Completed - The scheduled maintenance has been completed.
Mar 9, 02:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:01 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 4, 18:53 GMT+08:00
Completed - The scheduled maintenance has been completed.
Mar 9, 02:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:01 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 6, 18:44 GMT+08:00
Completed - The scheduled maintenance has been completed.
Mar 9, 01:30 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 23:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 6, 18:43 GMT+08:00
Completed - The scheduled maintenance has been completed.
Mar 9, 00:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 22:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 4, 18:51 GMT+08:00
Mar 8, 2024
Completed - The scheduled maintenance has been completed.
Mar 8, 03:01 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 00:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 6, 18:46 GMT+08:00
Completed - The scheduled maintenance has been completed.
Mar 8, 03:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 19:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 4, 18:53 GMT+08:00
Mar 7, 2024
Completed - The scheduled maintenance has been completed.
Mar 7, 01:30 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 23:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 4, 18:50 GMT+08:00
Resolved - This incident has been resolved.
Mar 7, 01:30 GMT+08:00
Investigating - We regret to inform you that Polygon/MATIC network deposits and withdrawals are temporarily unavailable. We apologize for the inconvenience caused.

Polygon/MATIC deposits and withdrawals on Coins.ph is undergoing maintenance however, our other networks are fully functional. We suggest using other blockchain networks for your crypto transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Mar 7, 00:00 GMT+08:00
Mar 6, 2024
Completed - The scheduled maintenance has been completed.
Mar 6, 01:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 00:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 5, 17:15 GMT+08:00
Completed - The scheduled maintenance has been completed.
Mar 6, 01:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 00:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 3, 12:07 GMT+08:00
Mar 5, 2024

No incidents reported.