System Status
Degraded Incoming and Outgoing BTC Transfers
Update - We are continuing to investigate this issue.
Dec 08, 2022 - 11:27 GMT+08:00
Update - BTC Outgoing and Incoming Transfers are currently unavailable. We are directly coordinating with our technical team so we can resolve the issue as soon as possible.

Thank you for your understanding.
Dec 08, 2022 - 11:15 GMT+08:00
Update - We are continuing to investigate this issue.
Dec 08, 2022 - 09:45 GMT+08:00
Investigating - We are currently investigating this issue.
Dec 08, 2022 - 09:42 GMT+08:00

About This Site

Welcome to the Coins.ph status page. Here, you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing any issues with Coins.ph, please don't hesitate to get in touch with us at help@coins.ph and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Coins.ph Website Operational
Coins.ph Customer Hotline Operational
Mobile Apps Operational
API ? Operational
Facebook Bot Operational
SMS Notifications Operational
Globe/TM Operational
Smart / TNT / Sun Cellular Operational
SMS OTP Operational
Crypto Price Alert Operational
Push Notification Operational
Crypto Price Chart Operational
Cash In Operational
90 days ago
100.0 % uptime
Today
7-Eleven Instant Cash In Operational
Cebuana Lhuillier Instant Cash In ? Operational
Palawan Pawnshop Cash In ? Operational
Bayad Center Operational
Coins ECPay Cash In Operational
Instapay Cash In Operational
TouchPay Cash In Operational
Tambunting Pawnshop Cash In Operational
PESONet Cash In Operational
Western Union Operational
Posible Cash In Operational
M Lhuillier ePay Operational
TrueMoney Cash In Operational
90 days ago
100.0 % uptime
Today
Metrobank via InstaPay Operational
Philippine Savings Bank Operational
90 days ago
100.0 % uptime
Today
Bayad Center via InstaPay Operational
90 days ago
100.0 % uptime
Today
Cash Out Operational
90 days ago
100.0 % uptime
Today
Palawan Express Pera Padala Operational
M Lhuillier Kwarta Padala Operational
LBC Instant Cash Out Operational
PESONet Cash Out Operational
Autosweep RFID Operational
Easytrip NLEX Toll Operational
InstaPay Cash Out Operational
GCash via InstaPay Operational
PayMaya via InstaPay Operational
Union Bank of the Philippines via Instapay Operational
BDO via InstaPay Operational
East West Bank via Instapay Operational
East West Rural Bank via Instapay Operational
Asia United Bank via Instapay Operational
Maybank via InstaPay Operational
BPI via InstaPay Operational
RCBC/ DiskarTech via InstaPay Operational
GCash via PESONet Operational
Metrobank via InstaPay Operational
Card Bank via Instapay Operational
GrabPay via InstaPay Operational
Philippine National Bank via Instapay Operational
OmniPay, Inc. Operational
90 days ago
100.0 % uptime
Today
PRODUCERS BANK Operational
90 days ago
100.0 % uptime
Today
Cebuana Lhuillier Rural Bank via InstaPay Operational
90 days ago
100.0 % uptime
Today
AllBank Operational
90 days ago
100.0 % uptime
Today
Mindanao CoopBank (Instapay) Operational
Bank of Commerce via InstaPay Operational
UCPB Savings Bank via Instapay Operational
Sun Savings Bank Operational
Netbank via InstaPay Operational
PSBank via InstaPay Operational
BPI Direct BanKO via Instapay Operational
Bangko Mabuhay via Instapay Operational
Dumaguete Bank via Instapay Operational
Queen City Development Bank (Queenbank) via InstaPay Operational
Philippine Veterans Bank Operational
90 days ago
100.0 % uptime
Today
ShoppeePay Operational
90 days ago
100.0 % uptime
Today
Sterling Bank of Asia, Inc., A Savings Bank Operational
90 days ago
100.0 % uptime
Today
Malayan Bank Savings and Mortgage Bank, Inc. Operational
90 days ago
100.0 % uptime
Today
Philippine National Bank Operational
90 days ago
100.0 % uptime
Today
ING via Instapay Operational
Landbank/ OFBank Via Instapay Operational
Metrobank via InstaPay Operational
Robinsons Bank via Instapay Operational
Tonik Digital Bank (Instapay) Operational
PalawanPay (Instapay) Operational
90 days ago
100.0 % uptime
Today
Security Bank Corporation Operational
90 days ago
100.0 % uptime
Today
CIMB via InstaPay Operational
China Bank Savings via InstaPay Operational
90 days ago
100.0 % uptime
Today
Bayad via InstaPay Operational
Card SME Bank via InstaPay Operational
90 days ago
100.0 % uptime
Today
Bank of China Operational
Buy Load Operational
Smart / Talk 'N Text Operational
Globe / TM Regular Load Operational
Globe / TM Load Promos Operational
Sun Cellular Operational
DITO Operational
Bills Payments Major Outage
90 days ago
13.72 % uptime
Today
SSS Bills Major Outage
90 days ago
0.58 % uptime
Today
Destiny Cable Major Outage
90 days ago
0.58 % uptime
Today
Bayad Center Bills Operational
Meralco Operational
Pag-ibig Housing Loan Amortization Operational
90 days ago
82.07 % uptime
Today
Meralco Kuryente Load Operational
90 days ago
100.0 % uptime
Today
Game Credits Operational
Game Credits Operational
Nintendo Operational
Playstation Operational
Xbox Operational
Steam Wallet Operational
Razer Gold Operational
External Bitcoin Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
External Ethereum Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
External Bitcoin Cash Transfers Major Outage
Incoming from External Wallets Major Outage
Outgoing to External Wallets Major Outage
External XRP Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
External ERC-20 Transfers Operational
Outgoing to External Wallets Operational
Incoming from External Wallets Operational
Outgoing AXS Transfers Operational
Outgoing SLP Transfers Operational
External Transfers via Ronin Network Operational
Incoming AXS/SLP Operational
Outgoing AXS/SLP Operational
Digital Currency Conversion Operational
Bitcoin Operational
Bitcoin Cash Operational
Ethereum Operational
XRP Operational
AAVE Operational
AXS Operational
SLP Operational
CHZ Operational
YGG Operational
GALA Operational
APE Operational
BAT Operational
ENJ Operational
KNC v2 Operational
LINK Operational
LOOKS Operational
MATIC Operational
MKR Operational
SAND Operational
SHIB Operational
MANA Operational
UNI Operational
USDC Operational
USDT Operational
Buy Load via Messenger Operational
Buy Load Operational
Check Balance Operational
Payment Gateway Operational
Payment Gateway Operational
Entertainment Operational
iflix Operational
External Ronin Transfers Operational
Incoming from External Wallets (SLP and AXS) Operational
Outgoing to External Wallets Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
CIMB via InstaPay Maintenance Dec 14, 2022 00:00-01:00 GMT+08:00
We will be undergoing scheduled maintenance during this time.
Posted on Dec 06, 2022 - 21:10 GMT+08:00
System Metrics Month Week Day
Coins.ph Response Time
Fetching
Cash In / Cash Out Service
Fetching
Market Quotes
Fetching
Past Incidents
Dec 8, 2022
Tonik Digital Bank (Instapay) Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 07:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 03:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 6, 21:12 GMT+08:00
Dec 7, 2022
GCash via Instapay
Completed - The scheduled maintenance has been completed.
Dec 7, 06:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 03:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 2, 18:46 GMT+08:00
CIMB via Instapay Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 04:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 6, 20:38 GMT+08:00
BDO via Instapay Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 00:30 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 23:30 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 6, 20:36 GMT+08:00
Dec 6, 2022
Bayad Center Bills Maintenance
Completed - The scheduled maintenance has been completed.
Dec 6, 01:03 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 23:03 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 5, 23:01 GMT+08:00
Dec 5, 2022
Unplanned System Maintenance for ERC20 and Ronin (Deposits and Withdrawals)
Completed - The scheduled maintenance has been completed.
Dec 5, 22:29 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 21:28 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 5, 21:27 GMT+08:00
Card SME Bank via Instapay Maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 00:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 18:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 29, 20:41 GMT+08:00
Dec 4, 2022
Bank of China via Instapay
Completed - The scheduled maintenance has been completed.
Dec 4, 12:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 2, 18:49 GMT+08:00
East West Bank Cash Out via InstaPay Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 05:01 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 01:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 29, 19:54 GMT+08:00
EastWest Rural Bank via Instapay Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 05:01 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 01:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 29, 20:38 GMT+08:00
Union Bank of the Philippines via Instapay
Completed - The scheduled maintenance has been completed.
Dec 4, 03:30 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 00:30 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 2, 18:55 GMT+08:00
Card Bank via Instapay Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 00:01 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 20:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 2, 18:50 GMT+08:00
Robinsons Bank Corporation via Instapay
Completed - The scheduled maintenance has been completed.
Dec 4, 00:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 23:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 2, 18:54 GMT+08:00
Dec 3, 2022
Dec 2, 2022
Tonik Digital Bank via Instapay Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 00:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 23:01 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 1, 16:05 GMT+08:00
Dec 1, 2022
Nov 30, 2022

No incidents reported.

Nov 29, 2022
GCash via InstaPay Maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 06:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 03:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 18, 22:38 GMT+08:00
Nov 28, 2022

No incidents reported.

Nov 27, 2022
ETH, ERC-20, and Ronin System Maintenance (Nov. 27, 2022)
Completed - The scheduled maintenance has been completed.
Nov 27, 21:57 GMT+08:00
Update - We are continuing to verify the maintenance items.
Nov 27, 21:53 GMT+08:00
Verifying - Verification is currently underway for the maintenance items.
Nov 27, 21:18 GMT+08:00
Scheduled - We are verifying the status of our services. We'll post an update soon as this is completed. Thank you for your understanding.
Nov 27, 21:18 GMT+08:00
ETH, ERC-20, and Ronin System Maintenance (Nov. 27, 2022)
Completed - The scheduled maintenance has been completed.
Nov 27, 21:30 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 18:00 GMT+08:00
Scheduled - We would like to inform you of an upcoming 2-hours maintenance for Coins.ph ETH and ERC-20 cryptocurrency services on November 27 (Sunday), from 6:00 PM - 8:00 PM (PHT).

During this maintenance period, you won’t be able to send ETH, ERC-20, and Ronin tokens using your Coins Wallet. Incoming ETH, ERC-20, and Ronin transfers to your Coins.ph wallet will be credited after the maintenance period, once confirmed by the blockchain.
Nov 17, 12:07 GMT+08:00
Union Bank of the Philippines via InstaPay Maintenance
Completed - The scheduled maintenance has been completed.
Nov 27, 02:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 23:50 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 25, 17:31 GMT+08:00
Nov 26, 2022
SLP withdrawals and conversions are temporarily unavailable. Intermittent issues with SLP deposits.
Resolved - This incident has been resolved.
Nov 26, 14:49 GMT+08:00
Update - We are continuing to investigate this issue.
Nov 26, 10:30 GMT+08:00
Update - We are continuing to investigate this issue.
Nov 26, 10:29 GMT+08:00
Update - We are continuing to investigate this issue.
Nov 26, 10:28 GMT+08:00
Investigating - We are currently investigating this issue.
Nov 25, 11:45 GMT+08:00
LANDBANK/OFBank via InstaPay Maintenance
Completed - The scheduled maintenance has been completed.
Nov 26, 12:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 00:01 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 24, 18:09 GMT+08:00
PSBank via InstaPay Maintenance
Completed - The scheduled maintenance has been completed.
Nov 26, 00:36 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 00:17 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 24, 18:11 GMT+08:00
Nov 25, 2022
SLP and AXS Withdrawals are temporarily unavailable
Resolved - This incident has been resolved.
Nov 25, 07:43 GMT+08:00
Investigating - We are currently investigating this issue.
Nov 24, 20:00 GMT+08:00
Nov 24, 2022
Cebuana Lhuillier Rural Bank, Inc. via InstaPay Maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 23:02 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 21:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 23, 19:48 GMT+08:00
Union Bank of the Philippines via InstaPay Maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 00:58 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 23:50 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 23, 10:36 GMT+08:00
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