Partial System Outage

About This Site

Welcome to the Coins.ph status page. Here, you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing any issues with Coins.ph, please don't hesitate to get in touch with us at help@coins.ph and we'll get back to you as soon as we can.

Coins.ph Website ? Operational
Mobile Apps ? Operational
Cash In Major Outage
7-Eleven Instant Cash In Major Outage
Cebuana Lhuillier Instant Cash In ? Operational
Palawan Pawnshop Cash In ? Operational
Security Bank Online Cash In Operational
Bayad Center Major Outage
Bank of Commerce Cash In Major Outage
Coins ECPay Cash In Operational
Instapay Cash In Operational
Unionbank Online Deposit Operational
TouchPay Cash In Major Outage
Tambunting Pawnshop Cash In Major Outage
PESONet Cash In ? Operational
Western Union Operational
Posible Cash In Operational
Cash Out Major Outage
BDO Cash Card Major Outage
Palawan Express Pera Padala Operational
M Lhuillier Kwarta Padala Operational
LBC Instant Cash Out Operational
BPI and BPI Family Operational
BPI via PESONet Major Outage
Instapay Cash Out Operational
LBC Pesopak Major Outage
Ang Pao Operational
Autosweep RFID Operational
GCash via InstaPay Operational
Paymaya via InstaPay Operational
PESONet Cashout Operational
Security Bank (Instapay) Major Outage
EastWest Rural Bank via Instapay Operational
UCPB via InstaPay Operational
ING Bank N.V. Cash Out via InstaPay Operational
Metrobank (Instapay) Operational
Buy Load Operational
Smart / Talk 'N Text Operational
Globe / TM Operational
Sun Cellular Operational
Bills Payments Major Outage
Pilipinas Teleserv, Inc. (NSO) Major Outage
SSS Bills Major Outage
Iloilo Electric Cooperative Inc. (ILECO 1) Major Outage
BDO Credit Card Major Outage
BDO American Express Major Outage
Bayad Center Bills Operational
Digitel Communications Major Outage
Cotabato Light (CLPC) Major Outage
Meralco Kuryente Load Operational
Meralco Operational
Home Credit Loan Operational
Pag-IBIG Housing Loan Operational
Sky Cable Major Outage
Converge ICT Operational
Game Credits Operational
Game Credits Operational
Nintendo Operational
Playstation Operational
Xbox Operational
Steam Wallet Operational
Razer Gold Operational
External Bitcoin Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
External Ethereum Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
External Bitcoin Cash Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
External XRP Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
API ? Operational
Buy Load via Messenger Operational
Buy Load Operational
Check Balance Operational
Beep Operational
Payment Gateway Operational
Payment Gateway Operational
Facebook Bot Operational
Digital Currency Conversion Operational
Bitcoin Operational
Bitcoin Cash Operational
Ethereum Operational
XRP Operational
Entertainment Major Outage
iflix Major Outage
Easytrip NLEX Toll Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Coins.ph Response Time
Fetching
Cash In / Cash Out Service
Fetching
Market Quotes
Fetching
Past Incidents
Nov 27, 2020

No incidents reported today.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020
Completed - The scheduled maintenance has been completed.
Nov 17, 19:17 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 07:00 GMT+08:00
Scheduled - The Bitcoin Cash network would undergo a scheduled protocol change on November 15, 2020 8:00 PM Philippine time.

In order to secure your BCH while the upgrade is taking place, our team will temporarily disable sending, receiving, and converting Bitcoin Cash in Coins.ph beginning on November 15, 2020 at 7:00 AM (PHT).

The Bitcoin Cash market in Coins Pro would be paused and any open orders would be cancelled during this time.

There is currently no estimated completion date for this upgrade and we would re-enable the Bitcoin Cash service once the network is stable.

Feel free to check our FAQ article on this for more information: https://support.coins.ph/hc/en-us/articles/900003415066-Bitcoin-Cash-Network-Upgrade-November-15-2020
Nov 12, 10:18 GMT+08:00
Nov 16, 2020
Resolved - This incident has been resolved.
Nov 16, 09:48 GMT+08:00
Update - We are continuing to monitor for any further issues.
Nov 12, 14:06 GMT+08:00
Monitoring - Due to inclement weather conditions, non-InstaPay bank cash-outs made will be processed on the following banking day, November 13, 2020.

Remittance Center cash in and cash outs in the NCR and Luzon areas may also be affected.
Nov 12, 13:05 GMT+08:00
Nov 15, 2020
Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.