System Status
[SSS Contributions and Loans] Bills Payment
Identified - Please be advised that SSS Contributions and Loans payments option are temporarily unavailable starting April 19, 2018 (8 PM) for a system upgrade until further notice. We're very sorry for the inconvenience.
Apr 19, 17:03 GMT+08:00
[Cash Out] Sendah Remit
Identified - Please be advised that Sendah Remit cash out option is temporarily unavailable. We apologize for any inconvenience this may have caused and are working on having it back up as soon as possible.
Apr 5, 20:33 GMT+08:00
[Bills Payment] Pilipinas Teleserv, Inc. (NSO)
Identified - Please be advised that Pilipinas Teleserv, Inc. (NSO) bill payment option is temporarily unavailable.
Feb 2, 18:55 GMT+08:00

About This Site

Welcome to the Coins.ph status page. Here, you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing any issues with Coins.ph, please don't hesitate to get in touch with us at help@coins.ph and we'll get back to you as soon as we can.

Coins.ph Website   Operational
Mobile Apps   ? Operational
Cash In   Operational
Cash Out Operational
Cebuana Lhuillier Express Padala   Operational
Buy Load Operational
Smart / Talk 'N Text   Operational
Globe / TM   Operational
Sun Cellular   Operational
Bills Payment   Operational
API   ? Operational
External Bitcoin Transfers Operational
Incoming from External Wallets   Operational
Outgoing to External Wallets   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Coins.ph Response Time
Fetching
Cash In / Cash Out Service
Fetching
Market Quotes
Fetching
Past Incidents
Jul 19, 2018
[Security Bank eGiveCash] Maintenance
Resolved - This incident has been resolved.
Jul 19, 05:33 GMT+08:00
Identified - Please be advised that Security Bank is undergoing system maintenance. During this time, eGiveCash Cash Out will be unavailable.
Jul 19, 01:47 GMT+08:00
Cebuana Cash Outs
Resolved - This incident has been resolved.
Jul 19, 01:56 GMT+08:00
Identified - Please be advised that Cebuana Lhuillier cash out option is temporarily unavailable. We apologize for any inconvenience this may have caused. We are coordinating with the provider in order to restore functionality at the soonest possible time.
Jul 18, 13:59 GMT+08:00
[Game Credits] Cherry Credits
Resolved - This incident has been resolved.
Jul 19, 01:46 GMT+08:00
Identified - Please be advised that Cherry Credits option is temporarily unavailable. We apologize for any inconvenience this may have caused. We are coordinating with the provider in order to restore functionality at the soonest possible time.
Jul 4, 19:04 GMT+08:00
Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Unionbank Cash in
Resolved - This incident has been resolved.
Jul 12, 16:10 GMT+08:00
Investigating - Please be advised that Unionbank Overt-the-Counter Cash In is temporarily unavailable. The bank is currently experiencing a system downtime. We apologize for any inconvenience this has caused and we are working on having it back up as soon as possible.
Jul 12, 13:40 GMT+08:00
[7 Eleven] Cash In Option
Resolved - This incident has been resolved.
Jul 12, 10:07 GMT+08:00
Identified - Please be advised that 7 Eleven Cash In Option is temporarily unavailable. We apologize for any inconvenience this may have caused. We are coordinating with the provider in order to restore functionality at the soonest possible time.
Jul 11, 12:32 GMT+08:00
Jul 11, 2018
Globe/TM Load
Resolved - This incident has been resolved.
Jul 11, 22:03 GMT+08:00
Update - We are continuing to work on a fix for this issue.
Jul 11, 20:53 GMT+08:00
Identified - Please be advised that Globe/TM load option is temporarily unavailable. We apologize for any inconvenience this may have caused. We are coordinating with the provider in order to restore functionality at the soonest possible time.
Jul 11, 19:32 GMT+08:00
GCash Cash Out
Resolved - This incident has been resolved.
Jul 11, 22:03 GMT+08:00
Identified - Please be advised that GCash Cash Out option is temporarily unavailable. We apologize for any inconvenience this may have caused. We are coordinating with the provider in order to restore functionality at the soonest possible time.
Jul 11, 19:33 GMT+08:00
[Game Credits] Blizzard
Resolved - This incident has been resolved.
Jul 11, 13:53 GMT+08:00
Investigating - Please be advised that Blizzard Game Credits option is temporarily unavailable. We apologize for any inconvenience this may have caused. We are coordinating with the provider in order to restore functionality at the soonest possible time.
Jul 5, 14:39 GMT+08:00
Globe/TM Load Promos
Resolved - This incident has been resolved.
Jul 11, 10:46 GMT+08:00
Identified - Please be advised that Globe/TM Load Promos is temporarily unavailable. We apologize for any inconvenience this may have caused. We are coordinating with the provider in order to restore functionality at the soonest possible time.
Jul 11, 09:24 GMT+08:00
Jul 10, 2018
7-Eleven Seven Connect and CLIQQ Cash in
Resolved - This incident has been resolved.
Jul 10, 14:29 GMT+08:00
Investigating - Please be advised that 7-Eleven via Seven Connect and CLIQQ Cash in option is temporarily unavailable. We apologize for any inconvenience this may have caused and are working on having it back up as soon as possible.
Jul 10, 08:24 GMT+08:00
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018
Bank of Commerce System Maintenance
Resolved - This incident has been resolved.
Jul 7, 15:01 GMT+08:00
Identified - Please be advised that Bank of Commerce is undergoing system maintenance. During this time, Bank of Commerce Online Cash in option will be unavailable.
Jul 7, 12:52 GMT+08:00
Jul 6, 2018
Security Bank eGiveCash Cash Out
Resolved - This incident has been resolved.
Jul 6, 16:43 GMT+08:00
Investigating - Please be advised that eGive Cash cash out option is temporarily unavailable. We apologize for any inconvenience this may have caused. We are coordinating with the bank in order to restore functionality at the soonest possible time.
Jul 6, 16:31 GMT+08:00
BPI (via Dragonpay) Cash in
Resolved - This incident has been resolved.
Jul 6, 09:41 GMT+08:00
Monitoring - Please be advised that BPI (via Dragonpay) Cash in option is temporarily unavailable. We apologize for any inconvenience this may have caused and are working on having it back up as soon as possible.
Jul 5, 10:10 GMT+08:00
[GCash] Maintenance
Resolved - This incident has been resolved.
Jul 6, 05:11 GMT+08:00
Identified - Please be advised that our provider is undergoing system maintenance. During this time, Globe/TM Load and GCash Cash Out will be unavailable.
Jul 5, 23:30 GMT+08:00
Jul 5, 2018
Globe/TM and GCash Cash Out Transactions
Resolved - This incident has been resolved.
Jul 5, 21:40 GMT+08:00
Identified - Please be advised that Globe/TM load and GCash Cash out are temporarily unavailable. We apologize for any inconvenience this may have caused. We are coordinating with the provider in order to restore functionality at the soonest possible time.
Jul 5, 19:12 GMT+08:00
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