Partial System Outage

About This Site

Welcome to the Coins.ph status page. Here, you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing any issues with Coins.ph, please don't hesitate to get in touch with us at help@coins.ph and we'll get back to you as soon as we can.

Coins.ph Website Operational
Mobile Apps ? Operational
Cash Out Major Outage
BDO Cash Card Operational
Globe GCash Operational
Security Bank eGiveCash Major Outage
Palawan Express Pera Padala Operational
Smart Money Card Under Maintenance
M Lhuillier Kwarta Padala Operational
LBC Instant Cash Out Operational
BPI and BPI Family Operational
Buy Load Operational
Smart / Talk 'N Text Operational
Globe / TM Operational
Sun Cellular Operational
Cignal E-PIN Operational
Sun Cellular Load Promos Operational
Game Credits Major Outage
Battle.net Gift Card (Blizzard) Major Outage
All Game Credits Operational
External Bitcoin Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
External Ethereum Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
External Bitcoin Cash Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
External XRP Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
API ? Operational
Bills Payments Major Outage
Bayad Center Outlets Operational
Pilipinas Teleserv, Inc. (NSO) Major Outage
SSS Bills Major Outage
Iloilo Electric Cooperative Inc. (ILECO 1) Under Maintenance
Converge ICT Operational
BDO Credit Card Operational
BDO American Express Operational
Home Credit Loan Operational
RCBC Bankard Major Outage
Cash In Operational
7-Eleven Instant Cash In Operational
Cebuana Lhuillier Instant Cash In Operational
Globe GCash (via Dragonpay) Cash in Operational
Palawan Pawnshop Cash In Operational
Security Bank Online Cash In Operational
Bayad Center Operational
BPI (via Dragonpay) Cash In Operational
Bank of Commerce Cash In Operational
Coins ECPay Cash In Operational
Buy Load via Messenger Major Outage
Buy Load Major Outage
Check Balance Operational
Beep Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Coins.ph Response Time
Fetching
Cash In / Cash Out Service
Fetching
Market Quotes
Fetching
Past Incidents
Jun 19, 2019

No incidents reported today.

Jun 18, 2019
Resolved - This incident has been resolved.
Jun 18, 20:30 GMT+08:00
Investigating - We are currently experiencing issues in processing outgoing XRP transactions. We sincerely apologize for the inconvenience. Our technical team is already working on resolving this issue at the soonest possible time.
Jun 17, 20:39 GMT+08:00
Jun 16, 2019
Completed - The scheduled maintenance has been completed.
Jun 16, 01:18 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 01:00 GMT+08:00
Scheduled - We will be undergoing a time-sensitive system maintenance in a few hours. The downtime will be from 1:00 AM to 2:00 AM, PH time (June 16) . Kindly note that during this period, you will not be able to access your Coins.ph wallet or process transactions.

We expect the downtime to last 10-30 mins if no issues arise. We apologize for the short notice and any inconvenience this may cause.
Jun 15, 21:58 GMT+08:00
Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019
Resolved - This incident has been resolved.
Jun 11, 13:04 GMT+08:00
Update - We are continuing to investigate this issue.
Jun 11, 10:35 GMT+08:00
Update - We are continuing to investigate this issue.
Jun 11, 10:19 GMT+08:00
Investigating - We are currently experiencing issues in processing External ETH and BTC transactions. We sincerely apologize for the inconvenience. Our technical team is already working on resolving this issue at the soonest possible time.
Jun 11, 10:12 GMT+08:00
Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019
Resolved - This incident has been resolved.
Jun 7, 09:49 GMT+08:00
Identified - We are currently experiencing delays in processing wallet transfers, cash outs, bill payments, and load transactions. We sincerely apologize for the inconvenience. Our technical team is already working on resolving this issue at the soonest possible time.
Jun 6, 22:14 GMT+08:00
Jun 6, 2019
Resolved - This incident has been resolved.
Jun 6, 22:13 GMT+08:00
Investigating - We are encountering issues with our in-app help center. While we are resolving the issue, please send us a message at help@coins.ph. We apologize for the inconvenience.
Jun 6, 07:57 GMT+08:00
Jun 5, 2019

No incidents reported.