Partial System Outage

About This Site

Welcome to the Coins.ph status page. Here, you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing any issues with Coins.ph, please don't hesitate to get in touch with us at help@coins.ph and we'll get back to you as soon as we can.

Coins.ph Website Operational
Mobile Apps Operational
Cash Out Major Outage
90 days ago
100.0 % uptime
Today
BDO Cash Card Operational
GCash Operational
Security Bank eGiveCash Major Outage
Palawan Express Pera Padala Operational
Smart Money Card Major Outage
M Lhuillier Kwarta Padala Operational
LBC Instant Cash Out Operational
BPI and BPI Family Operational
Coins Cash Card Operational
Unionbank (Instapay) Operational
90 days ago
100.0 % uptime
Today
BPI via PESONet Major Outage
Cebuana Lhuillier Rural Bank, Inc. via InstaPay Major Outage
Buy Load Operational
90 days ago
100.0 % uptime
Today
Smart / Talk 'N Text Operational
Globe / TM Operational
Sun Cellular Operational
Cignal E-PIN Operational
Smart/ Talk N Text Promos Operational
90 days ago
100.0 % uptime
Today
Game Credits Operational
Game Credits Operational
External Bitcoin Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
External Ethereum Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
External Bitcoin Cash Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
External XRP Transfers Operational
Incoming from External Wallets Operational
Outgoing to External Wallets Operational
API ? Operational
Bills Payments Major Outage
90 days ago
98.74 % uptime
Today
Pilipinas Teleserv, Inc. (NSO) Major Outage
SSS Bills Major Outage
Iloilo Electric Cooperative Inc. (ILECO 1) Operational
BDO Credit Card Operational
BDO American Express Operational
Bayad Center Bills Operational
90 days ago
98.74 % uptime
Today
Cash In Major Outage
90 days ago
99.26 % uptime
Today
7-Eleven Instant Cash In Operational
Cebuana Lhuillier Instant Cash In Operational
Globe GCash (via Dragonpay) Cash in Operational
Palawan Pawnshop Cash In Operational
Security Bank Online Cash In Operational
Bayad Center Major Outage
BPI (via Dragonpay) Cash In Operational
Bank of Commerce Cash In Major Outage
Coins ECPay Cash In Operational
Instapay Cash In Operational
90 days ago
99.94 % uptime
Today
Unionbank Online Deposit Operational
90 days ago
98.92 % uptime
Today
Unionbank Cash Deposit Operational
90 days ago
98.92 % uptime
Today
Buy Load via Messenger Operational
Buy Load Operational
Check Balance Operational
Beep Operational
Payment Gateway Operational
Payment Gateway Operational
Facebook Bot Major Outage
90 days ago
69.02 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Coins.ph Response Time
Fetching
Cash In / Cash Out Service
Fetching
Market Quotes
Fetching
Past Incidents
Dec 16, 2019

No incidents reported today.

Dec 15, 2019

No incidents reported.

Dec 14, 2019

No incidents reported.

Dec 13, 2019
Resolved - This incident has been resolved.
Dec 13, 08:39 GMT+08:00
Investigating - We are currently investigating this issue.
Dec 12, 08:51 GMT+08:00
Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019
Resolved - This incident has been resolved.
Dec 8, 12:02 GMT+08:00
Investigating - There may be delays with your incoming and outgoing XRP transactions. Our team is investigating this issue further and we'll provide updates regarding this.
Dec 8, 10:51 GMT+08:00
Completed - The scheduled maintenance has been completed.
Dec 8, 09:30 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 06:30 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance at this time to support the Istanbul protocol upgrade. During this time, we will be halting ETH wallet activity -- including sending, receiving, and converting ETH on Coins.ph, as well as ETH transfers between Coins.ph and Coins Pro.

You can read the following FAQ for more information: https://support.coins.ph/hc/en-us/articles/900000017823-What-is-the-Ethereum-Istanbul-Upgrade-
Dec 2, 06:30 GMT+08:00
Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019
Completed - The scheduled maintenance has been completed.
Dec 3, 00:45 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 23:45 GMT+08:00
Scheduled - Please be advised that cash outs via InstaPay will not be available due to their system maintenance on December 2 from 11:45 PM to 12:45 AM (PH Time).

We apologize for the inconvenience this may cause.
Dec 2, 23:09 GMT+08:00