System Status
All Systems Operational

About This Site

Welcome to the Coins.ph status page. Here, you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing any issues with Coins.ph, please don't hesitate to get in touch with us through the Coins Support Form: https://support.coins.ph/hc/en-us/requests/new

Uptime over the past 90 days. View historical uptime.
Coins.ph Mobile App Operational
Coins.ph Website Operational
Coins.ph Customer Hotline Operational
API ? Operational
SMS Notifications Operational
Globe/TM Operational
Smart / TNT / Sun Cellular Operational
SMS OTP Operational
Crypto Price Alert Operational
Push Notification Operational
Crypto Price Chart Operational
Quick Buy/Sell (Conversions) Operational
Spot Exchange Operational
P2P Transfers Operational
Bitcoin Network Transfers Operational
Deposits Operational
Withdrawals Operational
Ethereum Network Transfers (ERC-20) Operational
Deposits Operational
Withdrawals Operational
Ripple Network Transfers (XRP) Operational
Deposits Operational
Withdrawals Operational
Tron Network Transfers (TRC-20) Operational
Deposits Operational
Withdrawals Operational
Solana Network Transfers Operational
Deposits Operational
Withdrawals Operational
BNB Smart Chain Network Transfers (BEP-20) Operational
Deposits Operational
Withdrawals Operational
Polygon Network Transfers Operational
Deposits Operational
Withdrawals Operational
Arbitrum One Network Transfers Operational
Deposits Operational
Withdrawals Operational
Ronin Network Transfers Operational
Deposits Operational
Withdrawals Operational
Bitcoin Cash Network Transfers Operational
Deposits Operational
Withdrawals Operational
Litecoin Network Transfers Operational
Deposits Operational
Withdrawals Operational
Base Network Transfers Operational
Deposits Operational
Withdrawals Operational
TON Network Transfers Operational
Withdrawals Operational
Deposits Operational
Payment Gateway Operational
Payment Gateway Operational
Cash In Operational
90 days ago
100.0 % uptime
Today
InstaPay Cash In Operational
PESONet Cash In Operational
Cebuana Lhuillier Cash In via DragonPay Operational
M Lhuillier Cash In via DragonPay Operational
90 days ago
100.0 % uptime
Today
Palawan Express Cash In via DragonPay Operational
Cash Out Operational
90 days ago
100.0 % uptime
Today
InstaPay Cash Out Operational
PESONet Cash Out Operational
Cebuana Lhuillier Cash Out via DragonPay Operational
90 days ago
100.0 % uptime
Today
M Lhuillier Cash Out via DragonPay Operational
90 days ago
100.0 % uptime
Today
BDO via InstaPay Operational
BPI via InstaPay Operational
GCash via InstaPay Operational
Union Bank of the Philippines via Instapay Operational
CIMB Bank Philippines Operational
Sterling Bank of Asia Operational
China Banking Corporation Operational
China Bank Savings, Inc. Operational
Land Bank of The Philippines Operational
PRODUCERS BANK Operational
Isla Bank Operational
EAST WEST BANKING CORPORATION Operational
EAST WEST RURAL BANK Operational
Robinsons Bank Operational
Asia United Bank Operational
Metrobank via Instapay Operational
RCBC Operational
Philippine National Bank Operational
Security Bank via InstaPay Operational
China Bank Savings Operational
Philippine Savings Bank via InstaPay Operational
BPI Direct BanKo Operational
Maya Philippines via InstaPay Operational
Palawan Express Cash Out via DragonPay Operational
Buy Load Operational
Bills Payment Operational
90 days ago
100.0 % uptime
Today
China Bank Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
PESONet Cash Out - Emergency Maintenance
Resolved - This incident has been resolved.
Jul 26, 18:11 GMT+08:00
Identified - The issue has been identified and a fix is being implemented.
Jul 26, 13:59 GMT+08:00
Investigating - We are currently investigating this issue.
Jul 26, 11:48 GMT+08:00
TON Chain Withdrawals Unavailable
Resolved - This incident has been resolved.
Jul 26, 10:51 GMT+08:00
Update - TON-TON withdrawals have been reopened. However, withdrawals of other supported tokens via TON network (NOT and USDT) are still disabled.

Rest assured that our technical team is working to restore these services at the soonest possible time and that we will continue to provide updates. We appreciate your kind understanding on this matter.
Jul 25, 17:00 GMT+08:00
Investigating - We regret to inform you that TON Chain withdrawals are temporarily unavailable. We apologize for the inconvenience caused.

TON Chain withdrawals on Coins.ph is undergoing maintenance however, our other networks are fully functional. We suggest using other blockchain networks for your crypto transactions during this maintenance period.

Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.
Jul 23, 11:40 GMT+08:00
Jul 25, 2024
Jul 24, 2024
Palawan Express Outlet Disabled due to Emergency Maintenance
Resolved - This incident has been resolved.
Jul 24, 19:54 GMT+08:00
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 11:05 GMT+08:00
Jul 23, 2024
Maya Philippines System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 02:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 01:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 18, 17:23 GMT+08:00
Jul 22, 2024

No incidents reported.

Jul 21, 2024
Security Bank System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 14:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 08:30 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 18, 14:42 GMT+08:00
Jul 20, 2024
Security Bank System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 00:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 22:30 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 18, 14:35 GMT+08:00
Jul 19, 2024
CIMB Bank System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 19, 03:00 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:00 GMT+08:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 18, 17:03 GMT+08:00
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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