External Digital Currency Transfers

Incident Report for Coins.ph

Resolved

This incident has been resolved.

Posted Jun 11, 2019 - 13:04 GMT+08:00

Update

We are continuing to investigate this issue.

Posted Jun 11, 2019 - 10:35 GMT+08:00

Update

We are continuing to investigate this issue.

Posted Jun 11, 2019 - 10:19 GMT+08:00

Investigating

We are currently experiencing issues in processing External ETH and BTC transactions. We sincerely apologize for the inconvenience. Our technical team is already working on resolving this issue at the soonest possible time.

Posted Jun 11, 2019 - 10:12 GMT+08:00

This incident affected: Bitcoin Network Transfers (Deposits, Withdrawals), Ethereum Network Transfers (ERC-20) (Deposits, Withdrawals), Bitcoin Cash Network Transfers (Deposits, Withdrawals), and Ripple Network Transfers (XRP) (Deposits, Withdrawals).