Coins.ph Transaction Delays
Incident Report for Coins.ph
Resolved
This incident has been resolved.
Posted Aug 30, 2018 - 20:12 GMT+08:00
Investigating
We are currently experiencing delays in processing wallet transfers, cash ins, cash outs, bill payments, and load transactions. We sincerely apologize for the inconvenience. Our technical team is already working on resolving this issue at the soonest possible time.
Posted Aug 30, 2018 - 17:54 GMT+08:00
This incident affected: External Bitcoin Transfers (Incoming from External Wallets, Outgoing to External Wallets), External Ethereum Transfers (Incoming from External Wallets, Outgoing to External Wallets), Coins.ph Website, Mobile Apps, API, Buy Load (Smart / Talk 'N Text, Globe / TM, Sun Cellular), Game Credits (Game Credits), and Cash Out (BDO Cash Card, Security Bank eGiveCash).